FAQ

Frequently Asked Questions

What is tallow skincare?

Tallow is rendered beef fat that closely mirrors the lipid profile of human skin. It has been used for centuries as a skin moisturizer and is rich in fat-soluble vitamins A, D, E, and K.

What are your products made from?

Our products are small-batch, handcrafted formulations using natural ingredients. Please refer to each product's ingredient list for full details.

Do you ship internationally?

Currently, we ship within the United States only.

What are your shipping options?

Standard Shipping: $5.99 (5–8 business days)
Express Shipping: $15.00 (1–2 business days)
FREE Standard Shipping on orders of $60.00 or more (5–8 business days)

How long does processing take?

Because our products are handcrafted in small batches, please allow additional time for your order to be prepared before it ships.

Can I return or exchange a product?

We cannot accept returns of opened or used products. Unopened and unused products may be eligible for return within 14 days of delivery. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Please review our full Shipping & Returns policy for complete details.